Employment

It’s a great time to become part of a dynamic, caring agency that addresses a major community public health epidemic: child sexual abuse and exploitation.

Kristi House is 26 years old and still growing to meet the needs of children in Miami-Dade County. At the Kristi House Child Advocacy Center, you’d be part of a team that is helping to heal and protect our community’s most vulnerable victims.

Please check back periodically. Send resume and cover letter to [email protected].

Kristi House is an Equal Opportunity Employer. If an accommodation is needed in order to participate in the application process, please contact Catherine Lyons, Human Resources Manager, at 305-547-6868 or [email protected].

To advise us of your interest in possible employment opportunities at Kristi House, please send a cover letter and resume to: Catherine Lyons, Human Resources Manager, Kristi House, 1265 NW 12th Avenue, Miami, FL 33136, or email it to [email protected].

In the employment, training, promoting, or provision of service to clients, Kristi House will not discriminate against any person because of race, color, religion, age, sex, disability, marital status, sexual orientation, country of national origin, language proficiency, or ability to pay. In addition, clients that are diagnosed with co-occurring disorders will not be excluded from service because of the diagnosis. Kristi House will provide reasonable accommodation to all employees and clients as specified by the mandates of the Americans with Disabilities Act, The Department of Children and Families CFOP 60-10, and Section 504 of the Rehabilitation Act. All services including communication assistance and auxiliary aids, are provided free of charge to the client.

1. Chief of Operations

GENERAL DESCRIPTION

This internal-facing role oversees operations of the Kristi House Children’s Advocacy Center, working with 60+ staff members in six locations and Multi-disciplinary Team (MDT) partner-agencies co-located within Kristi House. The position oversees Human Resources, IT, support staff, quality assurance, accreditation processes, and overall day-to-day operations of the organization. In addition, the COO may assist with grant reporting and reporting to the Board of Directors. The position is responsible for guiding the development, review and implementation of policies and procedures relating to operations and delivering services efficiently and professionally, working closely with the Senior Management Team. The position reports to the CEO.

QUALIFICATIONS

  • Experience managing operations of a not-for-profit human services organization.
  • Proficient using Microsoft Office and other software for management and communications.
  • IT background/proficiency or experience managing some aspects of IT highly desirable.
  • Management and supervisory skills for overseeing multiple areas and projects.
  • Experience working with culturally diverse communities preferred.
  • Excellent writing skills, communication skills, and organizational skills.

RESPONSIBILITIES

  • Oversee Human Resources Manager and all human resources-related issues in the organization, including maintaining all Kristi House policies and procedures.
  • Oversee Office Manager handling client benefits (bus passes, emergency food), scheduling receptionists and drivers, and maintenance of all facilities and equipment.
  • Coordinate quarterly MDT meetings and maintain ongoing communications and interactions with partners.
  • Coordinate Kristi House Management Team and Leadership Team meetings, including preparation of meeting agendas in coordination with the CEO.
  • Coordinate Kristi House monthly staff meetings, including scheduling relevant trainings to occur at each meeting.
  • Oversee the process of professional quality improvement (PQI) for all aspects of the agency.
  • Ensure policies and procedures are Medicaid- and COA-compliant and reflect the mission and values of the agency.
  • Coordinate information needed for accreditations that occur every 4-5 years.
  • Coordinate ongoing in-service and out-of-town trainings and conferences for staff.

2. Project GOLD Director

GENERAL DESCRIPTION

Be part of one of the country’s leading programs for child sex trafficking.

The Kristi House Project GOLD Director supervises the Project GOLD Associate Director and Program Manager in overseeing the overall daily operations of the Drop-In Centers, including the properties and programming. The position is responsible for policies and procedures, quality of services and ensuring fulfillment of grant-funded projects. The Project GOLD Director participates in the development and maintenance of community partnerships, training and outreach, and representing the program in local, state, and national Human Trafficking committees, task forces, multi-disciplinary teams, and other related meetings and initiatives as needed. The Project GOLD Director is supervised by the Chief Programs Officer.

QUALIFICATIONS

  • Bachelor degree required in social work or related field of study; master degree preferred.
  • At least 3-5 years of prior experience working in a social service setting.
  • At least 3 years of experience working with youth with mental health related issues, complex trauma and/or child welfare or juvenile justice involvement.
  • At least 2-3 years in a position of leadership and/or as a supervisor.
  • Awareness and sensitivity to the intersectionality of gender, gender identification, sexual orientation, race, ethnicity, culture, and the systems of oppression, exposure to trauma, and involvement in child welfare and justice systems that impact at risk and trafficked youth.

RESPONSIBILITIES

  • Directly supervise Project GOLD Associate Director and Program Manager in overseeing a team of 20 staff in the areas of Survivor Leadership and Mentorship, Individual and Family Therapy, Group Programming, Youth Advocacy, Academic and Employment Enrichment, and other direct care services. Perform as back-up supervisor in these areas in their absence.
  • Develop and evaluate adherence to Kristi House and Project GOLD policies and procedures pertaining to safety, operation of the Drop-In Centers, fiscal accountability, direct services and programming, and management of staff.
  • Oversee management of program budgetary expenses, and overall finances in collaboration with the Kristi House finance department and staff.
  • Oversee reports, data and statistics, and documentation pertaining to program and staff performance, grants, and other deliverables.
  • Attend weekly, bi-monthly, monthly, and quarterly staff and leadership meetings, rounds, and multi-disciplinary team staffings.
  • Represent Kristi House and Project GOLD in the areas of commercial exploitation of children, sex trafficking, and trauma by participating and presenting at community meetings, committees, task forces, and conferences, both local and nationally.
  • Participate in community outreach events to promote Kristi House Child Advocacy Center and Project GOLD Drop-In Centers.
  • Serve on-call to manage emergency situations and urgent concerns as needed.
  • Participate in screening, interviewing, hiring, training, and development of staff.
  • Complete performance evaluations of staff directly supervised as well as review all other staff 90-day and annual evaluations.
  • Establish and maintain an atmosphere of dignity and respect in line within the philosophy of Kristi House and Project GOLD to all members and staff.

3. Family Advocate

GENERAL DESCRIPTION

This is a Bachelor’s degree level, full-time, 40-hour-per-week position designed to provide case coordination services to child sexual abuse victims and their families based in the community.  An employee in this position is responsible for performing all case coordination functions to ensure that the children’s and family’s needs are met. Services provided to clients are monitored through supervision, clinical case reviews, and quality assurance meetings. Staff job performance is evaluated during supervision, at the 90 days probationary evaluation period and during annual reviews.  Case Coordinators are expected to attend training conferences, continuing education seminars, and any community outreach events to strengthen practice and promote the Kristi House Children’s Advocacy Center and its mission.

QUALIFICATIONS

Bachelor’s degree in social work, psychology preferred.  Degree or work experience in related field may be acceptable

One (1) year experience working with emotionally disturbed children and adolescents or related population preferred.

Preferred Bilingual: English/Spanish or English/Haitian Creole

RESPONSIBILITIES

  • Review clinical assessments of all assigned cases, to ensure knowledge of family and identified service needs before formally meeting child victim and family.
  • Conduct home visits to meet families within their community environment to assess risk and safety planning for child and family members’ needs.
  • In coordination with the family, develop service plans that reflect attention to the families’ cultural and socioeconomic characteristics and link clients with appropriate services to meet their physical, academic, legal, medical and psychological needs.
  • Provide education on victims right and crime victims compensation
  • Accompany families through process of various court systems, including Criminal Court, Dependency Court, and/or Family Court
  • Assist families in obtaining housing, Medicaid, food, transportation, and public assistance.
  • Assist with protective orders and domestic violence intervention
  • Referrals to trauma focused, evidence-supported mental health and medical treatment and monitor clinical progress.
  • Coordinate with professionals from the Department of Children & Families, Guardian ad Litem Program, Law Enforcement, State Attorney’s Office, court personnel, other social service/therapeutic agencies, public/private schools and others as needed.
  • Identify, complete and follow-up on necessary referrals for care and services.
  • Act as liaison for the family between KH and other care/service providers and professionals involved in the case.
  • Participate in case review, quarterly peer review audits, and adhere to quality assurance standards.
  • Perform record keeping, entering all notes in database, collect all pre and post data for research.
  • Participate in KH Parent class as facilitator or Co-Facilitator.
  • Perform related work as required.

In addition, the Family Advocate is expected to conduct two face-to-face visits monthly (in non-pandemic times) with each client and family.  One of these visits must be in the home if client is not in therapy.  Once child/children is/are in therapy, there should be one home visit at the 90 days interval and one home visit at closing. The estimated time of service delivery is 30 days to 6 months (earlier or later as needed).

4. Project GOLD Transportation Coordinator

GENERAL DESCRIPTION

This is a full-time, 40-hour-per-week position designed to provide transportation services to youth who are victims or at risk of sexual exploitation, their caregivers, and staff. An employee in this position is responsible for coordinating all aspects of transportation for clients with the assistance of the Youth Advocates and Project GOLD support staff. Work is performed under the supervision of the Project GOLD Director and Associate Director.  Performance is monitored through periodic and annual job evaluation processes.

QUALIFICATIONS

  • Safe driving record
  • Completion of CDL/Class B with “P” endorsement drivers license course
  • Trauma-informed training and experience transporting at-risk youth and families or related population preferred.

RESPONSIBILITIES

The person in this position is required to work a 40-hour week using “flex” time when needed to facilitate early and late pickups.  When there are no scheduled pickups, the driver is expected to be on site at Project GOLD from approximately 12 noon to 8 p.m. to perform work-related tasks as required.

  • With a solid understanding of trauma-informed care, provide transportation for program members daily between their neighborhoods and the Drop In Center, coordinating with Project GOLD personnel, girls participating in the program and professionals from other agencies. Utilize the lengthy drive times to provide positive feedback to members, role modeling and encouragement. 
  • Observe and report information regarding clients to the appropriate staff, maintain log of participation.
  • Accompany client to/from vehicle to/from home, school or office as needed ensuring girls feel safe before leaving them.
  • Calculate times/distances and navigate geographical areas of Miami-Dade County as needed to ensure punctual arrival to appointments.
  • Ensure passengers follow safety rules of the vehicle–wearing seat belt, remaining seated during trip, sitting in appropriate location, behaving appropriately.
  • Transport and accompany staff as needed on home visits to meet with their clients.
  • Monitor, schedule, and record maintenance of the vehicle as it requires, including regular cleaning (inside/outside), oil changes, etc. using vehicle maintenance chart.
  • Use vehicle only for agency purposes: to/from Driver’s home point of origin to client’s home, school and/or the office. The van is to be secured at Driver’s home when not in use for agency purposes. Weekend personal use of the vehicle is prohibited.
  • The position must implement and comply with emergency evacuation procedures–attend trainings as required.
  • Participate in agency-wide events, staff meetings, community outreach, public presentations as needed.
  • Perform related work and provide Project GOLD members assistance as required.

5. Project GOLD Survivor Mentor

GENERAL DESCRIPTION

PLEASE NOTE:

The Survivor Mentor candidate must be someone who is a survivor of sex trafficking/exploitation as a child or young adult.

Please do not apply if you do not meet this important criterion.

Kristi House’s Project GOLD (Girls Owning their Lives and Dreams), South Florida’s longest-running program dedicated to child sex trafficking, is seeking a full-time Survivor Mentor to join the team at the Drop In Center for adolescent girls. This is an exciting time to be involved in a program that is providing a full array of support to help young women overcome trafficking and abuse.

GENERAL DESCRIPTION:

The Survivor Mentor “Success Coach” will provide peer-support to girls in Project GOLD as a positive example of someone who has overcome exploitation and has restored or is in the process of restoring their life. The position will provide personal advocacy and emotional support, identifying victims’ needs and helping them with the identification of resources to assist those needs and restoring their lives. The position involves engaging the girls’ participation in services at the Drop In Center, and provides information, referrals, advocacy, and follow-up contact for services. The position also assists girls in criminal justice and other public proceedings arising from the trafficking. Upon completion of training, the position will also lead a survivor group at the Project GOLD Drop In Center.

QUALIFICATIONS

RELEVANT SKILLS & EXPERIENCES:

  • A personal interest in, and commitment to, working with adolescent girls.
  • Ability to work collaboratively as a team player
  • Positive attitude and belief in the hope of an individual’s recovery from commercial sexual exploitation.

QUALIFICATIONS:

  • Lived experience in being a PAST VICTIM of commercial sexual exploitation as an adolescent or young adult. This may include exploitation through sex in exchange for goods or benefits, stripping, or pornography.
  • A significant length of time in recovery from sexual exploitation (out of the commercial sex industry).
  • A minimum of a high school diploma or GED.
  • A current driver’s license and access to a car.
  • Bilingual – English and Spanish or English and Haitian Creole preferred

RESPONSIBILITIES

  • Provide group and one-on-one support and mentoring to adolescent/teen girls who have been commercially sexually exploited. This support will include weekly, biweekly and or monthly meetings (depending on where a young woman is in her recovery).
  • Within the group/individual setting, initiate relationships to enhance opportunities for success, helping to expand mentees’ ranges of experiences through open communication and discussions.
  • Be available to encourage and support your mentee’s social, emotional, and cognitive growth.
  • Addressing client needs and providing resource coordination
  • Assisting clients in developing and reaching their goals
  • Assist in guiding mentee in developing problem-solving skills. If sensitive topics come up, seek advice from supervisor.
  • Provide written documentation of each contact with your assigned girl (group or individual) using Kristi House-designated reporting format and data collection forms.
  • Accompany Project GOLD girls to GRACE Court (and other court proceedings) to provide support as their advocate.
  • Work collaboratively with the staff at the Drop-In Center in developing appropriate support services, education outreach, safety, and goal development.
  • Work collaboratively with Kristi House staff on court, law enforcement, and prosecution issues.
  • Attend case reviews and trainings as needed.
  • When appropriate, involve family members in the mentee/mentor relationship.

6. Clinical Supervisor

GENERAL DESCRIPTION

The South Clinical Manager is responsible for supervision of clinical staff and other direct care staff as well as overseeing the daily operations of the Project GOLD program. This position operates primarily out of the South Drop-In Center location and reports directly to the Project GOLD Associate Director. The South Clinical Manager facilitates the development and training of Project GOLD staff as well as continuing education and outreach events to strengthen and promote community linkages in the Homestead and surrounding areas. The position involves direct care services and crisis intervention.

QUALIFICATIONS

  • Master’s degree in a mental health related field such as Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology is required.
  • At least 1 year licensed in one of the above professions with a current active license in FL.
  • At least 1 year of supervisory experience in the fields of mental health or social services.
  • At least 2 years of prior experience working with youth between ages 11-21 required.
  • At least 1 year of experience working with mental health, trauma, substance abuse, high risk behaviors, missing or homeless youth, and/or dependency or juvenile justice court involvement.
  • Knowledge and experience in child welfare, trauma-informed care, and CSEC/human trafficking.

RESPONSIBILITIES

Drop-In Center Supervision

  • Provide supervision to ensure safety of members, adherence to program rules and policies, confidentiality, and appropriate delivery and documentation of direct care services.
  • Provide an on-site presence at the South Drop-In Center on a regular basis and assist in management and scheduling of program services, groups and program needs.
  • Work with staff to maintain thorough, accurate, and timely completion of clinical records.
  • The role includes providing professional development (i.e., coaching and training on technical and soft skills) of staff, volunteers, and community partners.
  • Supervises Project GOLD clinical staff as well as support staff.
  • Network and serve as a representative of Kristi House in the community to raise awareness of CSEC and Project GOLD as needed.

 

Direct Client Services

  • Coordinate services with external partners to provide a continuum of care for each member including MDT, Grace Court, and other collaborative staffings.
  • Crisis intervention including but not limited to Baker Act, abuse reporting, law enforcement, or other scenarios that require de-escalation or higher level of care needs.
  • Facilitate groups.
  • Complete clinical assessments as needed.
  • May carry a small list of care of members as needed for individual and/or family therapy.
  • Provide advocacy, information, and linkages with community partners or other service providers on behalf of youth who are victims or at risk of commercial sexual exploitation as needed.
  • Promote a trauma-informed and culturally sensitive atmosphere of dignity and respect in line within the philosophy of Kristi House and Project GOLD to all members and staff.

7. Project GOLD - Master's Level Therapist

GENERAL DESCRIPTION

This Master’s level (licensed or unlicensed), full-time, therapy position is designed to provide comprehensive services to youth who are victims or at risk of sexual exploitation and their non-offending caregivers. Primary roles of this position include engagement of youth and families referred to Project GOLD, intake and assessment, diagnosis, treatment and service planning, individual and family therapy, and group services provided in a culturally competent, trauma-informed manner. This position is under the direct supervision of the Clinical Site Manager and Associate Director, reporting to the Project GOLD Director and Programs Director as needed.

QUALIFICATIONS

  • Masters Degree from an accredited university in Clinical Social Work, Mental Health Counseling, or Marriage and Family Therapy.
  • A minimum of 1 years Masters level experience working with at-risk or trauma exposed (sexual abuse and HT/CSEC preferred) youth and their families.
  • Bilingual in English/Spanish or English/Haitian Creole preferred.

RESPONSIBILITIES

  • Present information and/or materials regarding programming and services available.
  • Establish rapport and supportive relationships to effectively engage youth and families.
  • Identify and address barriers which might deter them from or interfere with services.
  • Screen and complete intake/assessment of youth referred for Project GOLD services.
  • Provide office/in home/in school individual and family therapy (e.g. TF-CBT, etc.)
  • Conduct therapeutic, life skills, safety/prevention, psychoeducational, and other groups.
  • Prepare treatment plans/treatment plan reviews for individual and family therapy or groups, discharge summaries, and therapy summary or progress reports as needed.
  • Develop and maintain a strategy to engage PG parent/caregivers.
  • Document all client/collateral and face-to-face contacts via therapy progress notes.
  • On call for critical incidents and ongoing consultation when applicable to their cases.
  • Maintain professional standards regarding client record keeping and confidentiality.
  • Monitor clients’ clinical treatment progress via clinical assessment tools.
  • Maintain contact with other PG staff assigned to their cases as well as other agencies providing services or involved with PG members (e.g. DCF, Citrus, GRACE Court, SAO, and other community partners) to ensure communication among agencies.
  • Attend weekly supervision to discuss progress, needs, and administrative duties as well as monthly small and large group supervisions, and psychiatric case review
  • Assess clients/families for co-occurring disorders and make referrals as needed.
  • Travel for meetings or conferences as needed.
  • Perform related work as required.

8. Master's Level Therapist

GENERAL DESCRIPTION

This is an unlicensed, Master’s level, full-time, 40 hours per week position designed to provide therapeutic services to child sexual abuse victims, physical abuse victims, children who have experienced sex trafficking, and children who have witnessed exposure to domestic violence, along with their parents/caregivers.  The therapist is responsible for carrying a therapeutic caseload of Kristi House clients, including individual, group, and family therapy. The position reports to the Clinical Supervisor.

QUALIFICATIONS

  • Master’s Degree from an accredited university in Clinical Social Work, Mental Health Counseling, or Marriage and Family Therapy.
  • A minimum of 1 year Masters level experience working with emotionally disturbed children and adolescents
  • Bilingual in English/Spanish or English/Haitian Creole preferred

RESPONSIBILITIES

  • Provide office, in-home or teletherapy for children and their caregivers who are overcoming sexual abuse.
  • Serve on call for critical incidents and ongoing consultation.
  • Maintain professional standards regarding client record keeping and confidentiality.
  • Monitor clients’ clinical progress during the course of treatment via clinical assessment tools.
  • Prepare treatment plans/treatment plan reviews/termination summaries and closing documents.
  • Maintain contact with KH case coordinators and other agencies co-located at the Center to ensure communication among agencies involved with the family.
  • Prepare for and attend weekly supervision to discuss client’s progress, therapists’ needs and administrative paperwork.
  • Assess clients/families for co-occurring disorders and make referrals as needed.
  • Attend bi-weekly group supervision and monthly psychiatric case review.
  • Lead a therapeutic group at KH such as Teen Group, Pathways, or Parents Group.
  • Perform and be available as back up for initial clinical intake assessments
  • Minimum travel for meetings or conferences.
  • Perform related work as required.

9. Project GOLD Academic Specialist

GENERAL DESCRIPTION

Kristi House is seeking a full-time Academic Specialist to assist females, ages 11 to 22, who have experienced or are at risk of human trafficking, as part of the Project GOLD Bridges to the Future program. Bridges to the Future was developed to assist members to identify and work towards meaningful, self-determined goals pertaining to education, training, and employment. The Academic Specialist reports directly to the Bridges Supervisor and collaborates with the Project GOLD Associate Director as the Bridges to the Future team. The Academic Specialist provides educational assistance and enrichment through a variety of tasks as detailed below.

QUALIFICATIONS

  • Minimum Bachelor’s degree in an Education or Academic related field
  • Experience working with at-risk teens and young adults
  • Knowledge and experience needed to carry out the responsibilities of the position above
  • Strong familiarity with the South Florida education communities and systems preferred
  • Understanding of educational, vocational, training and related jobs/career options and resources in Miami-Dade County and South Florida at large
  • Experience as an Admissions Counselor, Job Developer, Job Coach, Career Counselor, Education Counselor, Teacher, or other Faculty positions within academic institutions

RESPONSIBILITIES

  • Assist members with applications, admissions, registration, enrollment, financial aid and identifying and troubleshooting related barriers
  • Prepare and assist members and caregivers in navigating academic processes such as eligibility, orientations, maintaining enrollment and necessary academic standing, staff appeals, IEPs, IDPs, 504 plans, disciplinary actions, parent-teacher conferences, etc.
  • Be present to support members and caregivers in the above and other academic activities
  • Advocate for youth and caregivers educational rights and opportunities
  • Monitor progress and achievement as related to Project GOLD Educational goals
  • Participate in outreach to outside agencies, organizations, and other groups to develop partnerships and networks that lead to academic opportunities
  • Identify and utilize educational resources related to the members’ specific academic needs i.e. lesson plans, learning activities, instructional worksheets
  • Co-develop and/or co-facilitate educational, employment, and life skills groups as well as other group areas and activities as needed
  • Coordinate and schedule tutoring sessions and assist with homework or other academic tasks as needed
  • Transport youth and families for career and educational related needs and goals as needed
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