Employment

It’s a great time to become part of a dynamic, caring agency that addresses a major community public health epidemic: child sexual abuse and exploitation.

Kristi House is 26 years old and still growing to meet the needs of children in Miami-Dade County. At the Kristi House Child Advocacy Center, you’d be part of a team that is helping to heal and protect our community’s most vulnerable victims.

Please check back periodically. Send resume and cover note to jobs@kristihouse.org.

Kristi House is an Equal Opportunity Employer. If an accommodation is needed in order to participate in the application process, please contact Catherine Lyons, Human Resources Manager, at 305-547-6868 or clyons@kristihouse.org.

To advise us of your interest in possible employment opportunities at Kristi House, please send a cover letter and resume to: Catherine Lyons, Human Resources Manager, Kristi House, 1265 NW 12th Avenue, Miami, FL 33136, or email it to jobs@kristihouse.org.

In the employment, training, promoting, or provision of service to clients, Kristi House will not discriminate against any person because of race, color, religion, age, sex, disability, marital status, sexual orientation, country of national origin, language proficiency, or ability to pay. In addition, clients that are diagnosed with co-occurring disorders will not be excluded from service because of the diagnosis. Kristi House will provide reasonable accommodation to all employees and clients as specified by the mandates of the Americans with Disabilities Act, The Department of Children and Families CFOP 60-10, and Section 504 of the Rehabilitation Act. All services including communication assistance and auxiliary aids, are provided free of charge to the client.

1. Project GOLD South Clinical Site Manager

GENERAL DESCRIPTION

The Kristi House Project GOLD South Clinical Site Manager is responsible for carrying out the daily operations of the South Drop In Center. The position supports the Directors in the supervision and training of direct care staff.  The Project Gold Clinical Site Manager is supervised by the Project GOLD Directors. This position will participate in continuing education seminars, trainings and community outreach events to strengthen and promote community linkages for Project GOLD in the Homestead and surrounding areas.

QUALIFICATIONS

  • Master’s degree required in social work or related field of study.
  • Must be a Licensed Mental Health Professional for a minimum of one year.
  • At least 2-3 years of prior experience working with youth required.
  • At least 2 years of supervisory experience in the fields of mental health or social services.
  • Sensitivity to the needs of runaway, homeless, and sexually exploited youth.
  • Knowledge of the dependency system.
  • At least 1 year of experience working with mental health related issues, complex trauma, substance abuse, court-involved youth.
  • TF- CBT certification required.

RESPONSIBILITIES

Drop In Center Supervision

  • Provide supervision to ensure safety of members, adherence to program rules and policies, confidentiality, and appropriate delivery and documentation of direct care services.
  • Provide an on-site presence at the South Drop In Center on a regular basis and assist in management and scheduling of program services, groups and program needs.
  • Work with staff to maintain thorough, accurate, and timely completion of clinical records.
  • The role includes providing professional development (i.e., coaching and training on technical and soft skills) of staff, volunteers, and community partners.
  • Supervises Support Staff, Family Engagement Specialist and Project GOLD therapist.
  • Network and serve as a representative of Kristi House in the community to raise awareness of CSEC and Project GOLD as needed.

 

Direct Client Services

  • Provide advocacy, information, and linkages with community partners or other service providers on behalf of youth who are victims or at risk of commercial sexual exploitation.
  • Coordinate services with external partners to provide a continuum of care for each member including MDT, Grace Court, and other collaborative staffings.
  • Complete clinical assessments and individual, family, or group interventions as needed.
  • Crisis intervention including but not limited to Baker Act, abuse reporting, law enforcement, or other scenarios that require de-escalation or higher level of care needs.
  • Promote a trauma-informed and culturally sensitive atmosphere of dignity and respect in line within the philosophy of Kristi House and Project GOLD to all members and staff.
  • Facilitate group at the Drop In Center as needed.
  • May carry a small list of care of members as needed for individual and/or family therapy (i.e. TF-CBT, etc)

2. Project GOLD Program Coordinator

GENERAL DESCRIPTION

The Kristi House Project GOLD Program Coordinator is responsible for managing the Project GOLD group, enrichment, and internship program as well as coordination of screening tools and assessments. The position also supervises the Project GOLD transportation coordinators for both Drop In centers. The Program Coordinator will be supervised by the Project GOLD Director.

QUALIFICATIONS

  • At minimum, a Bachelor’s degree in a social work, mental health, criminal justice, or social service related field
  • Experience working with teenagers and experience with group programming and curriculum preferred.
  • Management or supervising experience preferred
  • Strong organizational, communication and multi-tasking skills are necessary

RESPONSIBILITIES

  • Provide supervision to transportation drivers to ensure safety of members, adherence to program rules and policies, confidentiality, and appropriate delivery and documentation of direct care services.
  • Manage the weekly schedule of group programming and supervise the implementation of prevention, employment, and clinical group curriculums when appropriate based on members’ ages and needs.
  • Network with community organizations to develop partnerships in order to build a sustainable and diverse internship program.
  • Supervise, manage and schedule all enrichment programs including winter, spring, and summer field trips, holiday and graduation celebrations and any needed extra-curricular activities.
  • Oversee that screening tools and assessments for members at PG are being completed in a consistent and timely manner.
  • Collaborate with Project GOLD research team regarding data collection pertaining to assessments, screening tools, and surveys, as otherwise needed.
  • Promote a trauma-informed and culturally sensitive atmosphere of dignity and respect in line within the philosophy of Kristi House and Project GOLD to all members and staff.
  • Facilitate group at the Drop In Center as needed

3. Project GOLD Academic Tutor

GENERAL DESCRIPTION

Academic tutor at Project GOLD needed for high school and early college age students who are at-risk or verified victims of human trafficking. Clients are working on their GEDs, remedial courses, standard high school curriculum and first-year college level classes.  The hours are after school between 3:00 and 6:30 PM, Monday through Friday. Some flexibility to work between 10 to 20 hours weekly. Sessions are conducted both in-person at Project GOLD and virtually.

QUALIFICATIONS

  • Degree from a Community College or experience in working in nonprofit organizations, or a combination of training and experience.  
  • Professionalism and strong organizational skills
  • Ability to work well with staff and clients from diverse cultures and ethnicities
  • Ability to interact well with at-risk girls and victims of trauma
  • Bilingual preferred
  • Ability to manage workload, adjust to changing priorities and opportunities
  • Experience interfacing with children and members of the community and working in a culturally diverse environment.

RESPONSIBILITIES

  • Conduct one to one and group tutoring sessions
  • Assist students with homework, projects, test preparation, papers, research, and other academic tasks
  • Assist students with improving time management skills
  • Provide students positive and constructive feedback
  • Assist in behavior management of students/members
  • Offer feedback on progress to students and supervisors, where appropriate
  • Patience and compassion for students as they develop and improve their academic performance
  • Document each tutoring session in company database in a timely manner
  • Coordinate with Career Coach and Education Specialist regarding scheduling needs
  • Follow Project GOLD policies and procedures to ensure member safety and well-being
  • Ensure workspace is properly cleaned after each tutoring session (wipe down all computers, lock up computers properly, and disinfect work area)

4. Project GOLD Youth Advocate

GENERAL DESCRIPTION

Under the supervision of the Project GOLD Director and Associate Director, the Youth Advocate position provides comprehensive services to girls 12 to 18 years old who have experienced commercial sexual exploitation. The Youth Advocate’s role is to gain rapport and establish a supportive relationship with each teen client in order to effectively engage her in the program and provide needed services.  Services provided by Youth Advocates include assessment, case planning, case facilitation and management, counseling, referrals, and outreach. The position coordinates with Florida DCF, Kristi House programs and local agencies to provide short and long-term care necessary to meet the wide range of needs related to commercially sexually exploited adolescents.

QUALIFICATIONS

  • Bachelor’s degree in social work, psychology preferred.  Degree or work experience in related field may be acceptable.
  • One (1) year experience working with emotionally disturbed or high-risk adolescents or related population preferred.
  • Multilingual (English/Spanish or English/Haitian Creole preferred).

RESPONSIBILITIES

Provide services for girls who have been involved in CSEC, including:

  • Provide crisis intervention, individual counseling, safety planning and advocacy.
  • Engage girls in Drop In Center programs involving enrichment, life skills development, educational support and vocation training.
  • Work with girls to develop each girl’s service plan and her personal goals plan that reflect attention to each girl’s strengths.
  • Link girls with appropriate services to meet their physical, academic, legal, medical, psychological and safety needs.
  • Accompanying victims to court and to school meetings.

 

Other duties include:

  • Prepare and present cases at multidisciplinary case staffing meetings and Administrative / clinical case reviews to determine goals for service planning.
  • Coordinate with professionals from the Department of Children & Families, Guardian ad Litem Program, Law Enforcement, State Attorney’s Office, court personnel, other social service/therapeutic agencies, public/private schools and others as needed, acting as liaison and advocate for the youth with other care/service providers and professionals involved in the child’s care.
  • Participate in quarterly peer review audits to implement and adhere to quality assurance standards.
  • Administer URICA assessment tools to inform service delivery, providing documentation and statistical information of all client services and events.
  • Take appropriate and proactive steps to locate and recover missing clients.

5. Master's Level Therapist

GENERAL DESCRIPTION

This is an unlicensed, Master’s level, full-time, 40 hours per week position designed to provide therapeutic services to child sexual abuse victims, physical abuse victims, children who have experienced sex trafficking, and children who have witnessed exposure to domestic violence, along with their parents/caregivers.  The therapist is responsible for carrying a therapeutic caseload of Kristi House clients, including individual, group, and family therapy. The position reports to the Clinical Supervisor.

QUALIFICATIONS

  • Master’s Degree from an accredited university in Clinical Social Work, Mental Health Counseling, or Marriage and Family Therapy.
  • A minimum of 1 year Masters level experience working with emotionally disturbed children and adolescents
  • Bilingual in English/Spanish or English/Haitian Creole preferred

RESPONSIBILITIES

  • Provide office, in-home or teletherapy for children and their caregivers who are overcoming sexual abuse.
  • Serve on call for critical incidents and ongoing consultation.
  • Maintain professional standards regarding client record keeping and confidentiality.
  • Monitor clients’ clinical progress during the course of treatment via clinical assessment tools.
  • Prepare treatment plans/treatment plan reviews/termination summaries and closing documents.
  • Maintain contact with KH case coordinators and other agencies co-located at the Center to ensure communication among agencies involved with the family.
  • Prepare for and attend weekly supervision to discuss client’s progress, therapists’ needs and administrative paperwork.
  • Assess clients/families for co-occurring disorders and make referrals as needed.
  • Attend bi-weekly group supervision and monthly psychiatric case review.
  • Lead a therapeutic group at KH such as Teen Group, Pathways, or Parents Group.
  • Perform and be available as back up for initial clinical intake assessments
  • Minimum travel for meetings or conferences.
  • Perform related work as required.

6. Victim Services Support Staff

GENERAL DESCRIPTION

The Victim Services Support Staff position is a full-time exempt position that assists all direct service staff, program supervisors, and the Chief Program Officer with tasks related to overall quality control of services to child-victims, from referral to case closure. This position reports to the Victim Services Data Management Specialist and the Chief Operating Officer.

QUALIFICATIONS

  • Bachelor degree or, in lieu of degree, five years of work experience in medical records management, healthcare or community-based setting, working to support diverse staff directly serving clients.
  • Proficient using computers for office work, operation of Microsoft Word, Excel.
  • Well organized and professional in dealing with multiple service providers and families of victims.
  • Experience providing support to multiple staff members serving youth who have experienced trauma, and culturally diverse families preferred.
  • Bilingual in Spanish/English preferred.

RESPONSIBILITIES

  • Assist in overseeing victim service staff’s work (Family Advocates, Project GOLD Youth Advocates) to ensure that they are completing documentation needed for effective client services. This includes case reviews, treatment plans, service plans, assessments of progress, etc. through monthly, quarterly, and annual review of statistical data in NewOrg reports on open and closed cases and any other tracking systems as needed.
  • Assist with incoming calls related to client service needs and training for parents, service providers, and children.
  • Assist in the development and distribution of the six-month follow-up survey to be sent to caregivers electronically. Compile results including the percentage of responders for management review on a quarterly basis.
  • Develop roster for Family Advocates’ Case Review.
  • Greet victims and their families when the receptionist is absent; perform related work as needed.

7. Network/Security Administrator and Facilities Manager

GENERAL DESCRIPTION

This dual role of the Network/Security Administrator and Facilities Manager includes responsibility for the day-to-day operations of all Kristi House properties, including responsibility for ensuring the stable environment and operation of the organization’s computer and communications network. The job duties include training and/or resolution of end-user and service provider computer hardware and software challenges. The position is also responsible for acting liaison with the State Attorney’s Office, maintenance and repair, security, janitorial services, landscaping, health & safety, and pre-and post-disaster activities. This position supports the senior leadership team with policy implementation, adherence to cost effective solutions and an emphasis on positive environmental health and safety issues. This is a full-time, 40+ hour per week, exempt position reporting to the COO.

QUALIFICATIONS

Formal Education & Skills

  • College diploma or university degree in the field of computer science and/or 10 years equivalent work experience.
  • Ability to effectively communicate both orally and written with peers, managers and outside vendors.

 

Knowledge & Experience

  • Knowledge of local building codes, regulations, bylaws and policies.
  • Knowledge of workplace safety requirements, and HVAC, electrical and mechanical systems.
  • Strong working knowledge of general office equipment
  • General knowledge of building construction and maintenance procedures.
  • Working technical knowledge of network and PC operating systems.
  • Ability to operate network component analyzers, scanners, and testers.
  • Working technical knowledge of current network hardware, protocols, and standards, including Cisco Routers and Switches.
  • Hands-on hardware troubleshooting experience.
  • Good understanding of the organization’s goals and objectives.
  • Knowledge of applicable data privacy practices and laws.
  • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, email encryption, and intrusion detection systems.

 

Personal Attributes

  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Resourceful and ability to conduct research, analyze proposals/quotes and present recommendations to senior leadership team.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed; dependable and flexible in managing work time.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

 

Work Conditions

  • On-call availability for 7 days a week.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
  • Visual inspection of cables in floors and ceilings.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

This job description in no way states or implies that the essential duties described are the only responsibilities. The employee may be required to perform other work duties at the request of the supervisor or other management personnel.

RESPONSIBILITIES

Operational Management 50%

  • Manage servers, including e-mail, print and backup servers and their associated operating systems and software.
  • Manage security solutions, including firewall, anti-virus, encryption, and intrusion detection systems. Ensures IT compliance with all grant contracts.
  • Manage all network hardware and IT equipment, including routers, switches, hubs, and UPSs, and phone systems.
  • Administer all equipment, hardware and software upgrades, and ensure network connectivity and access of all workstations.
  • Point of Contact for all building-related security, maintenance, upkeep, etc.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Manage telephonic communication services and equipment.

 

Strategy & Planning 20%

  • Perform network design and capacity planning.
  • Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, continuity of operations and disaster recovery, safety and building-related matters.
  • Assist in the planning and implementation of short and long-term strategic initiatives.
  • Assist with the preparation of the annual operating and capital budgets, and provide input on all planned facilities expenses.
  • Research cost-savings measures, obtain estimates/bids for all facility repairs, providing analysis and recommendations.

 

 

Acquisition & Deployment 30%

  • Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
  • Interface with vendors and contractors for all outsourced purchases and/or activities.
  • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Perform server and security audits, system backups and recovery, monitoring and testing network performance for optimization.
  • Coordinate vendor meetings, facility inspections, maintenance and repairs as required to all building mechanical systems, including HVAC, elevator, and plumbing.

8. Family Advocate

GENERAL DESCRIPTION

This is a Bachelor’s degree level, full-time, 40-hour-per-week position designed to provide case coordination services to child trauma victims and their families based in the community.  An employee in this position is responsible for performing all case coordination functions to ensure that the children’s and family’s needs are met. Services provided to clients are monitored through supervision, clinical case reviews, and quality assurance meetings. Staff job performance is evaluated during supervision, at the 90 days probationary evaluation period and during annual reviews.  Family Advocates are expected to attend training conferences, continuing education seminars, and any community outreach events to strengthen practice and promote the Kristi House Children’s Advocacy Center and its mission.

QUALIFICATIONS

  • Bachelor’s degree in social work, psychology preferred.  Degree or work experience in related field may be acceptable
  • One (1) year experience working with child victims of trauma or related population preferred.
  • Preferred Bilingual: English/Spanish or English/Haitian Creole

RESPONSIBILITIES

  • Review clinical assessments of all assigned cases, to ensure knowledge of family and identified service needs before formally meeting child victim and family.
  • Conduct home visits to meet families within their community environment to assess risk and safety planning for child and family members’ needs.
  • In coordination with the family, develop service plans that reflect attention to the families’ cultural and socioeconomic characteristics and link clients with appropriate services to meet their physical, academic, legal, medical and psychological needs.
  • Provide education on victims right and crime victims compensation
  • Accompany families through process of various court systems, including Criminal Court, Dependency Court, and/or Family Court
  • Assist families in obtaining housing, Medicaid, food, transportation, and public assistance.
  • Assist with protective orders and domestic violence intervention
  • Referrals to trauma focused, evidence-supported mental health and medical treatment and monitor clinical progress.
  • Coordinate with professionals from the Department of Children & Families, Guardian ad Litem Program, Law Enforcement, State Attorney’s Office, court personnel, other social service/therapeutic agencies, public/private schools and others as needed for coordination of care and advocacy.
  • Identify, complete and follow-up on necessary referrals for care and services.
  • Participate in case review and adhere to quality assurance standards.
  • Perform record keeping, entering all notes in database, collect data for program evaluation.
  • Participate in KH Parent class as facilitator or Co-Facilitator when needed.
  • Perform related work as required.

9. Human Trafficking Subject Matter Expert

GENERAL DESCRIPTION

This position assists on the frontlines of identification and engagement with minor victims of sex trafficking. Serving as a bridge between child welfare and Project GOLD, the Subject Matter Expert provides input and assistance to Protective Investigators and DCF staff to assist in identifying danger threats, adult functioning, parental protective capacities (diminished or present), and appropriate safety management services needed. The position is funded through Kristi House, however it is integrated into DCF operations with office location, supervision and evaluation under the direction of management. Salary, benefits and leave are covered by Kristi House, which has a generous benefits package.

QUALIFICATIONS

  • Bachelor’s degree required in social work or related field of study.
  • Prior experience working with youth required.
  • Sensitivity to the needs of runaway; homeless and sexually exploited youth
  • At least 1 year of experience working with trafficking, mental health-related issues, complex trauma, substance abuse, court-involved youth.
  • Knowledge of the dependency system.
  • Bilingual (English/Spanish) preferred.

RESPONSIBILITIES

  • Provide training and technical assistance to the Southern Region Child Abuse Investigative staff who respond to allegations of Human Tracking Commercial Sexual Exploitation of Children and Labor Tracking.
  • Candidate will be knowledgeable regarding CFOP (Children and Families Operating Procedures)
  • Serve as a consultant to the Southern Region Child Abuse Investigative staff
  • Candidate will serve as a Subject Matter Expert providing guidance at critical junctures of a Child Abuse Investigation with allegations of Human Trafficking CSEC or Labor Trafficking.
  • Strengthen the Investigative Staff’s capacity and internal infrastructure to guidance in identifying, serving and protecting youth victims of Human Trafficking
  • Consultants will discuss case/investigation information known or suspected and provide advice, recommendations, or an expert opinion for the Child Protective Investigators to make an informed decision about the case or victim under investigation.
  • Consultants may conduct joint responses with CPI or conduct brief assessments on the victims to obtain more information
  • Candidate should be familiar with the Florida Practice Model
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